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Remote Access / IPMI

Every server across Ingenuity Cloud Services estate features a remotely accessible IPMI interface to enable secure remote access of your server even if it becomes unresponsive or crashes. We offer two secure methods to manage your server remotely directly from your browser at no additional cost.

Method

IKVM

Connecting to your server via iKVM allows you to directly control the servers keyboard, video and mouse.

  1. To connect to IKVM on a server, navigate to the relevant server page and choose the Remote Access tab.

  2. Select Generate IKVM Session - this process will take 10-15 seconds after which point your browser will open a new tab that displays the IKVM interface of your server, this IKVM session will be valid for 2 hours and can only be shared with users that have existing access to your Igenuity Cloud Services control panel.

  3. When finished, simply close the IKVM window.

Serial over LAN / SOL

Connecting to your server via SOL allows you to directly connect to the text based serial port on your server.

  1. To connect to Serial over LAN on a server, navigate to the relevant server page and choose the Remote Access tab.

  2. Select Generate SOL Session - this process will take 10-15 seconds after which point your browser will open a new tab that displays the Serial over LAN interface of your server (this is similar to a text based SSH session), the SOL session will be valid for 2 hours and can only be shared with users that have existing access to your Igenuity Cloud Services control panel.

  3. When finished, simply close the SOL window.