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Invoices

This guide explains invoicing in ICS control panel. It details how you can view, download or pay for your invoices.

When will you get an invoice?

Typically an invoice is created when you purchase a service or when your services are renewed every month. You may also get an invoice when your bandwidth overage occurs. A Support staff could also manually trigger an invoice on your account.

How to view your invoices?

  1. In ICS Control Panel, navigate to Billing > Invoices in the sidebar.

  2. On this page you will find a list of all your current and past invoices, which you can filter by payment status (paid, unpaid, disregarded) or sort by any columns by clicking on the name of that column.

  3. You can view your invoices by clicking on the highlighted invoice number at the beginning of each row.

How to download your invoices?

  1. In ICS Control Panel, navigate to Billing > Invoices in the sidebar.

  2. If you want to download the list of invoices as a CSV, click the Download as CSV button on the top right of the list.

  3. If you want to download an individual invoice, go to the Actions column (last column), click on the there dots, and choose one of the three formats (CSV, PDF, or HTML) you want to download your invoice into.

How to pay for your invoices?

  1. In ICS Control Panel, navigate to Billing > Invoices in the sidebar.

  2. Go to the Actions column (last column), click on the there dots, and choose Pay Invoice (this function is only visible on unpaid invoices)

  3. This will direct you to a payment page where you are able to pay with any existing payment methods or pay with a new card.

What happens when you don’t pay your invoices?

We recommend you pay your invoices within 7 days. If you have invoices overdue for more than 7 days, your access to control panel functionalities will be blocked until you pay your invoices. Your account is also at risk of suspension if you delay your payments. If you require special assistance regarding this, you can contact billing team who will be happy to help.

API

Get List of Invoices

Terminal window
  curl --request GET \
  --url https://api.ingenuitycloudservices.com/rest-api/billing/invoices \
  --header 'Accept: application/json' \
  --header 'X-Api-Token: API_KEY'