Rebuild Network

Rebuild network reapplies the correct network configuration to your SSD VPS, based on the IP addresses assigned to it in your account. The new network settings are applied automatically, so you don’t need to log in to the server or edit any configuration files.

Rebuild network is useful when:

• Your server has lost network connectivity after its network configuration was changed by hand
• Our support team has changed the IP addresses or the primary IP of your server
• Our support team asks you to rebuild the network to apply a change

Only the network configuration is changed. Your operating system, files and data are not affected.

This process restarts your server

Rebuilding the network stops your server for about a minute and then starts it again, which causes a brief interruption to your services. Any network settings you changed inside the server by hand are replaced with the settings for your assigned IP addresses.

Before you start

• The server must be running or stopped.
• Rebuild network is not supported on servers running FreeBSD or NixOS.
• Rebuild network is being rolled out by location. If you don’t see the Rebuild network option for your server, it isn’t available for it yet. Please contact our support team if you need help with your server’s network.
• Rebuild network is currently available in the Control Panel only. It isn’t available through the REST API or CLI.

Rebuild the network

1. Navigate to the relevant server page, select Server Actions and choose Rebuild network. You can also choose Rebuild network from the actions menu (…) next to the server in your server list.

2. You will be presented with a confirmation dialogue. Select Rebuild Network to confirm the action.

3. The new network settings are applied automatically. A banner on the server page shows the progress, and the server’s status in your server list shows Processing until the rebuild has finished.

Track progress

A banner on the server page shows the progress and result of the network rebuild:

Banner	Meaning
Network rebuild queued	Your request has been received. The rebuild starts within about a minute.
Network rebuild in progress	The network configuration is being applied and the server is restarting.
Network rebuilt	The rebuild has finished and your server is back online with its new network settings. You can close this banner.
Network rebuild refused	The rebuild could not be started. The banner shows the reason. You can close this banner.
Network rebuild failed	The rebuild did not complete. The banner shows the reason. Please contact our support team.
Something went wrong with the network rebuild	The rebuild did not finish in the expected time. Please contact our support team.
The server’s disk is still mounted on the hypervisor	Your server needs attention from our team before it can start again. Please contact our support team.

The whole process usually takes a few minutes. Once the banner shows Network rebuilt, you can connect to your server as usual.

Connecting after a primary IP change

If your primary IP address has changed, connect to your server using the new address. Your SSH client may ask you to confirm the server’s host key the first time you connect to the new address.

Pending primary IP changes

If our support team has arranged to change your server’s primary IP address, the Network tab of the server page shows a message such as:

Primary IP change to 203.0.113.20 pending. It is applied at the next network rebuild (Server Actions > Rebuild network), which may reboot the server.

The change is applied the next time the network is rebuilt. Follow the steps in Rebuild the network when it is convenient for you. Once the rebuild has finished, the message disappears and the new address is shown as your primary IP.

If you are unable to connect to your server after rebuilding the network, you can use a Recovery Reboot to check its configuration, or contact our support team.